Just listen

Life is mostly based on visualization, And often on the poor perception(Misperception)

-David Logan

A lot of managers and executives and sales staff, often say to me, to talk to that person, it's like hitting a brick wall, and when you hear what they want to say, stop hitting on the wall, and look for soft interface in this wall.

* The secret access to people

Some lucky ones like they possess a magic touch when it comes to attempts to convince people, plans and goals and desires they have, but the fact that connecting with people is not something magical, it is art and science, and it's easier than you think.

Good management is the art of making of complex problems, something very excitement and fun, and make of solving these problems, through constructive solutions everyone wants to address and resolve these issues-Paul haukin.

* Circle of persuasion

There are courses in persuasion, and those sessions inspired by the ideas presented (James brochaska) and (Carlo diklimanti) in a book, (Transtheoretical model of

Change), And also presented (William Miller) and (Steven Rolnik) (Motivational Interviewing),

And all methods of persuasion goes through the steps for that session, and go with the people from the beginning to the end, and you talk to people in ways that move:

1. resistance to hearing.

2. listen to forethought.

3. Reflection to prepare for.

4. willingness to jamia.

5. to happiness as a result.

* Easy to connect with people

There is no magic ways of communicating with people, but the truth is, there is a single secret, is to call on people is easier than you think, and to explain this point, will tell the next story.

The story of David and is Chief Executive, David was someone technically efficient, but David was very violent and tyrannical, Executive Director resigned and the Technology Department, where he said he would love a company that works with it, but I can deal with the company President and decreased employee performance in response to mistreatment of the ceo (David), and grandfather of investors in this company, someone rude and immodest, and distract investors from investing in the company.

And I were invited by the Board of Directors, in order to fix the case of ceo, and when you see me (David), and during the conversation asked David swift question, and that question is, how is your style at home? , And David responded, strange that draws such a question to me, and when I asked David about the secret of strangeness in this question, David answered, I have a boy of 15 years old, And he's smart but too lazy, and nothing work on him, very bad school reports, and my wife doesn't do nothing but pamper boy, I love my son, but my son is now much closer to my contempt, and we have to subject my son to stay, and she has problems in learning and attention, and teachers trying to help him, but he doesn't follow any suggestions from teachers, He is a clever boy and good, but I don't know what to do.

And he had applied to some proposals and communication methods, David, and asked David experience these methods at work and at home, and we rescheduled for next week, but three days later, David called me asking me instantly, and have contact with David, and passion that surprised me was spoken, And he said to me, I did what you asked, and you answered it, you do so with the staff and the Administration, replied David, I've done with my son, I talked with my son and entered his room, And I said to my son, none of us really understands the nature of how you feel, and immediately started his eyes tedrvan tears and he looks at me in anger and indignation, and said to him, I'll bring my own computer, and work in your room, and you work your homework.

I asked David to do what he did with his son, doing the same with management and staff, (David) what do you mean? , I told him, you let your son in a space of freedom of speech, and was awarded the boy breathe, and there's your staff in the company need this space from the met.

David then requested a meeting with the Board, and another meeting with employees, and David began talking tougher, I want to tell you I am so depressed, and of frustration I'm all a week ago, then I closed my ears from hearing any thing of you, but now I'm listening to you, and keep David tells the story of his son, And he finished talking, I'll ask you another chance, and we are able to fix the situation within the company, and not only does the Board of Directors and the management team who give David another chance, But the Board of Directors and the management team at greeting David standing.

* Nine basic rules for communicating with any person.

These days we are all experts in the synchronization process, and the ability to connect more than a technological product, like (BlackBerry) and the personal computer, to manage dialog, but few of us have the same ability, to synchronize dialogue with management people, and mastering the nine rules, I will reveal to you the secrets of communicating with anyone, whether it be at work or at home or at any stage of your life.

And once you learn these rules will become ready to the next section, where you learn in a dozen fast way to connect people, And at any stage of the cycle persuasion.

* Reprogram yourself to listen

Life is mostly based on visualization, and often a misperception-David Logan.

* feel others in importance and value

Each hidden badge hanging around his neck, and say this badge, turns me on am-Marc Kay ash.

People in need who makes them feel important and valued at, and we need this like we need food, air and water, And it's not enough to believe in ourselves we are owners of value, but we need to see our value in the eyes of the people around us.

When people feel important, you give them something doesn't appreciate in price, and in return, these people are getting ready to go to the end of the world, and that was a high emotional IQ, you'll see the impact on children, and the wife, and parents, and heads and coworkers, this will make your life more fun and more stable and happier, less stressful and more fun.

* Stress isn't a bad thing

Stress isn't a bad thing, the tension is makes you focus and determination and ELAN test, but danger in tension, is to increase the tension, so this tension turns to angst and severe pressure, will eventually lead to loss of concentration, and loss of vision mission goals long, and loss of control.

* Team hell

Good management involves teaching people how to perform perform exceptional people John d Rockefeller.

You have to know you and many managers these days, dealing with isolated silos, and directed people, and only think of themselves, and they are few collaboration, and this theory is particularly true, if you work in a field which has ended merger cases, and layoffs, neighborhood ends any sense of loyalty to the organization or persons.

And as long as your group members remain in their hermitages, here is your job next to impossible, because those people will fail to share information, and this leads to serious errors, and wasted time and effort, and will reject these people share their experiences, and this eventually leads to hard work, work that turns into a pattern of criticism or direct disruption, and things are getting complicated.

And the first thing you need him, he broke the thick wall between those silos, and in order to do so, to build upon the common, among all those silos, where the sky above them (shared vision), and the ground beneath them (common values), And the first of those steps are meeting with the staff, where team members feel the enthusiasm and pride and get ready to get things required of them.

* Human explosion

Every little thing is likely to become a crisis-Jawaharlal Nehru.

Almftahalmarfh someone arrives to blast phase, is to have that person stuck in attack mode, while it does no rational and logical dialogue with him, and the person who throws the computer down, he can't get to the stage of higher thought processes, and you say, hurrah for you, calm down, this is crazy.

Just listen

Mark Goulston

#listen